Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We usually ship out orders within 72 hours, and depending on your chosen shipment method it can take between 3 days to a week.
Navigate to the the My Account page, and enter your email into the Register section.
if your information is incorrect please contact us via telephone;
1 (877) 497-0672
Once an order is completed there will be a tracking number sent to you when the items are shipped. You can also visit our tracking page.
Yes, we charge California state tax.
Currently we only ship to the United States.
Yes all items order and purchased will be sent in one box.
If you need to swap an item
Returns and Exchanges
We will replace items if damaged, or wrong item is received. There is also a 20% Restocking Fee on all product exchanges.
Please notify us immediately by sending us a call at
1 (877) 497-0672.
Please notify us immediately by sending us a call at
1 (877) 497-0672.
Our telephone number is 1 (877) 497-0672 and our email is customersupport@valleycbd.com
Please contact us immediately if there are any problems.