Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We usually ship out orders within 72 hours, and depending on your chosen shipment method it can take between 3 days to a week.

Navigate to the the My Account page, and enter your email into the Register section.

if your information is incorrect please contact us via telephone; 

1 (877) 497-0672

Once an order is completed there will be a tracking number sent to you when the items are shipped. You can also visit our tracking page.

Yes, we charge California state tax.

Currently we only ship to the United States.

Yes all items order and purchased will be sent in one box.

If you need to swap an item

Returns and Exchanges

We will replace items if damaged, or wrong item is received. There is also a 20% Restocking Fee on all product exchanges.

Please notify us immediately by sending us a call at 

1 (877) 497-0672.

Please notify us immediately by sending us a call at 

1 (877) 497-0672.

Our telephone number is 1 (877) 497-0672 and our email is customersupport@valleycbd.com

Please contact us immediately if there are any problems.

Nationwide Shipping

To all 50 states

Satisfaction Guaranteed

All products are of the highest quality

100% Secure Checkout

MasterCard / Visa

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